Effective Date: 19 March, 2025
Welcome to NIC Ice Creams, operated by Walko Food Company Pvt. Ltd. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website nicicecreams.com.
By using our Website, you agree to the collection and use of your information in accordance with this policy. If you do not agree, please do not use our services.
1. Information We Collect
We collect various types of information to provide and improve our services, including:
1.1 Personal Information
When you interact with our Website, we may collect:
- Name
- Email address
- Phone number
- Billing and shipping addresses
- Payment details (processed securely by third-party payment providers)
- Order history
- Any other information you voluntarily provide
1.2 Non-Personal Information
We may automatically collect:
- IP Address
- Browser type & version
- Device information
- Referring URLs
- Pages visited and time spent on the site
- Cookies and tracking data (see Section 6 below)
2. How We Use Your Information
We use your information for the following purposes:
- To process and fulfill orders
- To send order confirmations, updates, and support messages
- To personalize user experience and improve our services
- To analyze Website performance and user behavior
- To prevent fraud, security breaches, or other prohibited activities
- To comply with legal obligations and enforce our policies
- To send marketing emails (only if you opt-in)
3. Sharing of Information
We do not sell or rent your personal data. However, we may share your information in the following cases:
- With service providers (e.g., payment processors, delivery partners) to fulfill orders
- With legal authorities if required by law or to protect our rights
- With third-party analytics tools to analyze website traffic
- With marketing and advertising partners (only if you have consented)
We ensure that our third-party partners comply with strict data protection regulations.
4. How We Store and Protect Your Data
We implement industry-standard security measures to protect your information:
- SSL encryption to secure your transactions
- Restricted access to sensitive data
- Regular security audits and updates
Despite these measures, no method of transmission over the internet is 100% secure. We encourage users to take necessary precautions when sharing personal data online.
5. Your Rights & Choices
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Update or correct inaccurate information.
- Deletion: Request the deletion of your personal data (subject to legal obligations).
- Opt-Out: Unsubscribe from marketing communications.
To exercise these rights, please contact us at [Insert Contact Email].
6. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience. You can manage cookie settings through your browser.
- Essential Cookies – Required for site functionality.
- Analytics Cookies – Help us analyze site usage.
- Marketing Cookies – Used for personalized advertising.
To disable cookies, adjust your browser settings.
7. Third-Party Links
Our Website may contain links to third-party sites. We are not responsible for the privacy practices of these websites. Please review their policies before providing any personal data.
8. Children’s Privacy
Our Website is not intended for children under 13 years of age. We do not knowingly collect data from minors. If you believe a child has provided personal data, please contact us for removal.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us:
[email protected]
7028080321